99% of our prints are delivered within 10 business days. However, exact delivery times may vary based on factors such as handmade frames, location, and print size.
Yes, business customers have access to exclusive designs and can collaborate with our image creators for personalized artworks. Curious about what a Picfee image creator can offer for your business? Contact us or discover here the artists on Picfee.
Your artwork is crafted with the utmost care and tailored to your specific dimensions/material combination. Consequently, it is not possible to return the print afterward. Our goal is to ensure everyone is satisfied with the quality of their print—that's our commitment. Both we and the respective image creator are only content when you are. If you wish to get in touch with us, feel free to send an email to order@picfee.com. We are happy to assist you.
At Picfee, we support various aspect ratios, including 1:1, 2:1, 3:1, 4:1, 3:2, 4:3, 5:4, and 16:9. This allows you to express your creative vision in different ways. If your image ratio doesn't align with these standards, no worries. In our user-friendly upload tool, you can easily crop and adjust the desired ratios yourself. This way, you retain complete control over how your images are showcased on Picfee.
You can check the status of your order once we have completed your print(s). You will receive an email containing a track & trace link, allowing you to see in advance when it will be delivered.
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How do I create an account with Picfee as a visitor?
As a visitor you can easily create an account when ordering. When you create an account, you can easily manage all your personal information and have an overview of your favorite images and your purchases.
Is my personal information safe on Picfee?
Yes, we ensure the privacy of your data. Our security measures protect your personal information from unauthorized access.
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What payment options are available on Picfee?
We accept various payment methods, including credit cards, visa cards and PayPal, for a secure and convenient transaction.
How do I place an order on Picfee?
To place an order, navigate to the desired image, choose your preferred material, select the desired dimensions, opt for a suitable finish, and/or add a frame. Follow the simple steps during the checkout process.
Can I modify my order after placing it?
If, after completing the payment, you realize that you have clicked/filled in something incorrectly, please contact us immediately. Often, we can still make adjustments and/or complete your desired order through a separate invoice. Depending on the timing of the order, it may be that we are unable to make changes. In short, it is important to act quickly so that we can still make adjustments.
How do I track the status of my order?
As soon as we are finished with your artwork(s) we will send you an update. Shortly after that, you will receive an email with tracking information once your order is shipped. Use this information to easily track your package.
What should I do if I have forgotten my password?
Go to the login screen and click on 'Forgot Password.' Follow the instructions to set a new password.
How can I contact customer service?
We are there for you. For questions or assistance, reach us via our contact page, by sending an email to order@picfee.com or call +31 85 060 8067 (only during our office hours).
What is the delivery time for my order?
99% of our prints are delivered within 10 business days. However, exact delivery times may vary based on factors such as handmade frames, location, and print size.
Are there discount codes available for my order?
Keep an eye on Picfee.com and/or subscribe to our newsletter for special offers and discount codes which we regularly provide.
Can I add my own watermark to my art?
No, to avoid complications, please upload images without watermarks. Uploading watermarked images may result in removal.