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Keep an eye on Picfee.com and/or subscribe to our newsletter for special offers and discount codes which we regularly provide.

Picfee's Museum materials for prints are exhibited in various museums. Below are the countries where we deliver with standard pricing.

Belgium, Bulgaria, Cyprus, Denmark, Germany, Estonia, Finland, France (including French overseas territories Guadeloupe, French Guiana, Martinique, Mayotte, and Réunion, and the French overseas community Saint-Martin), Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal (including Madeira and the Azores), Romania, Slovenia, Slovakia, Spain (including the Canary Islands), Czech Republic, United Kingdom, Sweden

For other countries and/or countries outside the European Union, delivery depends on the type of print, the size of the print, and the delivery location. If you have a question and/or are curious about the costs for a specific delivery location, simply send an email to order@picfee.com with a description of your desired Picfee print and the relevant location.

Check your spam folder. If you still haven't received confirmation, please contact our customer service for assistance.

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If, after completing the payment, you realize that you have clicked/filled in something incorrectly, please contact us immediately. Often, we can still make adjustments and/or complete your desired order through a separate invoice. Depending on the timing of the order, it may be that we are unable to make changes. In short, it is important to act quickly so that we can still make adjustments.

Yes, your credit card information is securely processed and stored according to the highest security standards. We do not retain complete credit card details after the transaction.
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Help for Onderwerp

How do I create an account with Picfee as a visitor?

As a visitor you can easily create an account when ordering. When you create an account, you can easily manage all your personal information and have an overview of your favorite images and your purchases.

Is my personal information safe on Picfee?

Yes, we ensure the privacy of your data. Our security measures protect your personal information from unauthorized access.

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What payment options are available on Picfee?

We accept various payment methods, including credit cards, visa cards and PayPal, for a secure and convenient transaction.

How do I place an order on Picfee?

To place an order, navigate to the desired image, choose your preferred material, select the desired dimensions, opt for a suitable finish, and/or add a frame. Follow the simple steps during the checkout process.

Can I modify my order after placing it?

If, after completing the payment, you realize that you have clicked/filled in something incorrectly, please contact us immediately. Often, we can still make adjustments and/or complete your desired order through a separate invoice. Depending on the timing of the order, it may be that we are unable to make changes. In short, it is important to act quickly so that we can still make adjustments.

How do I track the status of my order?

As soon as we are finished with your artwork(s) we will send you an update. Shortly after that, you will receive an email with tracking information once your order is shipped. Use this information to easily track your package.

What should I do if I have forgotten my password?

Go to the login screen and click on 'Forgot Password.' Follow the instructions to set a new password.

How can I contact customer service?

We are there for you. For questions or assistance, reach us via our contact page, by sending an email to order@picfee.com or call +31 85 060 8067 (only during our office hours).

What is the delivery time for my order?

99% of our prints are delivered within 10 business days. However, exact delivery times may vary based on factors such as handmade frames, location, and print size.

Are there discount codes available for my order?

Keep an eye on Picfee.com and/or subscribe to our newsletter for special offers and discount codes which we regularly provide.

Can I add my own watermark to my art?

No, to avoid complications, please upload images without watermarks. Uploading watermarked images may result in removal.